Privacy Notice
Dated: February 2025
This notice tells you what happens to the personal information you share with Essex Subsidence.
Information Collected
We collect information that you provide when making an enquiry — including your name, email, phone number, property address, and details of the subsidence issue. We also automatically collect certain data when you browse the site, such as your IP address, device type, browser version, and pages viewed.
Why We Need Your Information
We need it to do our job — connecting homeowners across Essex with the subsidence repair specialists best equipped to help them. We also use data to keep the website running, handle communications, and fulfil any legal duties.
Who We Share It With
Your enquiry is shared with approved subsidence providers from our network. Our web hosting and analytics partners may handle data on our behalf. Authorities receive data only if the law requires it. We do not sell your data.
Legal Grounds
We process data under the legitimate interests basis of the UK GDPR. Marketing communications require your consent.
Cookies
Cookies are used on this website for operational and analytical purposes. You can opt out of analytics cookies in your browser settings.
How Long We Keep It
We keep your information for up to two years following your last interaction with us, then securely delete it.
Your Rights
You can ask for access, correction, deletion, or restriction of your data. You can object to processing or request data portability. Contact us if you wish to exercise a right.
Data Protection
We take reasonable precautions to protect your data.
Under 18s
This site is for adults. We do not collect data from anyone under 18.
Updates
We may change this notice. Check back for the latest.
Use our website contact form for privacy questions.